Where can I find the app?
- Below the description or comment field, there is an editor app
- Next to a submitted ticket (not new ticket screen), the app sits in the sidebar next to the ticket. Click "Apps" button at the top right to expand the apps area. The Myndbend app will show.
What is the difference between the editor app and ticket sidebar app?
- The editor app gives you options to search for articles, copy links to articles or sections and paste into your comments, copy snippets of articles into your comments.
- The ticket sidebar app immediately displays the ticket requester's subscriptions to sections and articles. You also have options to search and copy/paste links to content. Click the people icon next to a section or article and see who else has subscribed to that content.
More FAQ to come. For immediate support, please contact us!